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PONTERA AND CREDENTIAL ACCESS PLATFORM GUIDANCE
We have recently become aware of a regulatory sweep focused on firms that utilize Pontera and similar credentialed-access platforms to manage held-away accounts. In light of the heightened regulatory scrutiny and the operational and client-protection ...
How to Access the Forms Library
This outlines the steps to access the Nexus Forms Library in order to view the latest Mutual investor client agreements or applications. Under the single-sign-on (SSO) menu, click on Nexus Click on Resources and then the icon for Resource Center ...
Technology Case Map
Technology Department Case Topic A little more Specific Description Support – Internal N/A This topic is currently for internal employees only and will eventually be moved Transition and Onboarding Initiation To alert IT of a potential new client ...
Advisors' Compliance Policies & Procedures
Summary of policies that have been updated since January 1, 2025: Death of a Client This policy outlines the procedure for managing a client's account after their death to protect their assets and ensure a proper transition. Immediate Restriction: ...
ADVISOR - Revenue & Expense Statements: Navigating to My Files
Revenue and Expense statements are no longer available in Nexus. To view your new Revenue and Expense statements, please go to the Mutual Power Portal. Below are two routes to get there: Via the Power Portal Click on My Files from the banner. Use the ...